FAQ
1. What payment methods do you accept?
We accept payments via credit/debit card (Visa, Mastercard, American Express) and PayPal for secure and convenient checkout.
2. What shipping options are available?
We offer both standard and express shipping options to meet your delivery needs. The cost and delivery time vary depending on your location and the method selected during checkout.
3. What is your return policy?
Our return policy allows you to return items within 30 days of receipt, provided they are in original and unused condition. Please refer to our Returns Policy page for more details on the return process and eligibility.
4. How can I contact customer service?
You can reach our customer service team through the contact form on our "Contact Us" page or by emailing [declan@idoagri.ie](mailto:declan@idoagri.ie). We're here to assist with any questions or concerns you may have.
5. Do you offer discounts for bulk purchases?
Yes, we offer discounts for bulk purchases or for commercial customers. Please contact us to discuss your needs and request a customized quote.
6. Can I track my order?
Yes, we will provide a tracking number once your order has been shipped so you can monitor the delivery status directly on the carrier's website.
7. Do you ship internationally?
Yes, we ship to addresses worldwide. Whether you're in Ireland or another country, we can deliver our products to you.
8. How can I learn more about the products you offer?
To learn more about our products, you can explore our individual product pages or reach out to us directly. Our team will be happy to provide additional details and answer any questions you may have.
9. Do products come with a warranty?
Yes, many of our products come with a manufacturer's warranty. Any specific warranty details will be provided in the product description or can be obtained by contacting us.
10. Do you offer technical support for purchased products?
Yes, our team is available to provide technical support and assistance with any issues or questions related to the products you've purchased from us. Please reach out to us for help.
We accept payments via credit/debit card (Visa, Mastercard, American Express) and PayPal for secure and convenient checkout.
2. What shipping options are available?
We offer both standard and express shipping options to meet your delivery needs. The cost and delivery time vary depending on your location and the method selected during checkout.
3. What is your return policy?
Our return policy allows you to return items within 30 days of receipt, provided they are in original and unused condition. Please refer to our Returns Policy page for more details on the return process and eligibility.
4. How can I contact customer service?
You can reach our customer service team through the contact form on our "Contact Us" page or by emailing [declan@idoagri.ie](mailto:declan@idoagri.ie). We're here to assist with any questions or concerns you may have.
5. Do you offer discounts for bulk purchases?
Yes, we offer discounts for bulk purchases or for commercial customers. Please contact us to discuss your needs and request a customized quote.
6. Can I track my order?
Yes, we will provide a tracking number once your order has been shipped so you can monitor the delivery status directly on the carrier's website.
7. Do you ship internationally?
Yes, we ship to addresses worldwide. Whether you're in Ireland or another country, we can deliver our products to you.
8. How can I learn more about the products you offer?
To learn more about our products, you can explore our individual product pages or reach out to us directly. Our team will be happy to provide additional details and answer any questions you may have.
9. Do products come with a warranty?
Yes, many of our products come with a manufacturer's warranty. Any specific warranty details will be provided in the product description or can be obtained by contacting us.
10. Do you offer technical support for purchased products?
Yes, our team is available to provide technical support and assistance with any issues or questions related to the products you've purchased from us. Please reach out to us for help.